Effective Date: 4 June 2025
Last Updated: 4 June 2025
At WheretoSA, accessible from https://www.wheretosa.co.za, your privacy is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal data in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws.
1. Information We Collect
We may collect and process the following types of personal information when you:
- Submit a booking or inquiry form
- Subscribe to our newsletter
- Contact us via email or WhatsApp
- Use our website
Types of information may include:
- Full name
- Email address
- Phone number
- Pickup and drop-off addresses
- Billing and payment information (via secure payment gateway)
2. How We Use Your Information
We use the collected data to:
- Confirm and manage bookings
- Respond to inquiries and customer support
- Send service updates and confirmations
- Improve our services and website functionality
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Analytics
We use cookies and third-party tools (like Google Analytics) to track website usage and improve user experience. You can adjust your browser settings to disable cookies.
4. Sharing of Information
Your data may be shared with:
- Secure third-party payment gateways (e.g., PayFast, PayPal)
- Professional drivers who need contact/pickup details to complete your service
- Government authorities if legally required
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. This includes SSL encryption, secure hosting, and data access restrictions.
6. Your Rights Under POPIA
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
To exercise your rights, please contact us at:
Email: info@wheretosa.co.za
Phone: +27113921157 | +27790684111
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.
9. Contact Us
If you have any questions about this Privacy Policy, you can reach us at:
WheretoSA – Private Shuttle & Airport Transfers
Johannesburg | Cape Town | Durban | Pretoria
info@wheretosa.co.za
www.wheretosa.co.za